Privacy Policy
Your privacy matters to us. This policy explains how HarborIslandWalk collects, uses, and protects your personal information when you use our creativity platform.
Last Updated: February 20, 2026
Information We Collect
When you interact with our drawing fundamentals platform, we gather various kinds of information to provide you with tailored learning experiences and to enhance our services.
Personal Information
We collect details you give us directly when creating an account or reaching out. This includes your name, email address, phone number, and any messages you send via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.
Usage Data
We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.
We never collect sensitive personal information such as financial data, health records, or government identification numbers without explicit consent for a specific purpose.
Cookies and Tracking
Our site uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie settings through your browser preferences.
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
- Marketing cookies for relevant content delivery
How We Use Your Information
Your personal information helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your data responsibly and only for legitimate purposes.
Educational Services
We use your information to grant access to drawing courses, monitor your progress through different skill levels, and tailor learning recommendations to your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.
Communication and Support
Your contact details let us respond to inquiries, send important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in to our communications.
Platform Improvement
Usage data helps us determine which drawing exercises are most helpful, identify where students struggle, and develop new content to address common learning challenges. This analysis is done in aggregate to protect individual privacy while enhancing our educational approach.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and improve our educational platform.
Legal Compliance
In certain cases, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.
Service Providers
We collaborate with trusted third-party service providers who assist us in operating our platform, processing payments, sending emails, and providing customer support. These providers access only the information necessary for their services and are contractually bound to protect your privacy.
- Cloud hosting services for secure data storage
- Email service providers for course communications
- Analytics providers for website performance insights
- Payment processors for course enrollment transactions
Business Transfers
If HarborIslandWalk engages in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you by email and provide information about any changes to how your information is handled.
Legal Requirements
We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.
Your Rights and Choices
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We’ll provide this information within 30 days of your request, subject to applicable legal exceptions.
Data Deletion
You may request deletion of your personal information, and we’ll comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.
To exercise any of these rights, contact us at contact@harborislandwalk.bond with "Privacy Request" in the subject line.
Marketing Communications
You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You’ll still receive essential communications about your account and course enrollment.
Cookie Management
Most web browsers let you control cookies through their settings. You can choose to accept all cookies, refuse certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect the site’s functionality.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use standard SSL encryption for all data transfers between your device and our servers.
- 256-bit SSL encryption for data transmission
- Secure cloud storage with encrypted databases
- Regular security vulnerability assessments
- Multi-factor authentication for administrative access
- Employee training on privacy and security practices
Data Retention
We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically held for three years after account closure, while course progress data may be retained for up to seven years for educational records.
International Transfers
While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy law requirements for cross-border transfers.
Despite our security measures, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Children's Privacy
Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.
For users under 18 years old, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.
Parental Controls
Parents have the right to review any personal information we’ve collected from their child, request that we delete this information, and refuse further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.
If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We’ll inform you of significant changes via email or prominent notices on our website.
Minor changes may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy shows when the most recent changes were made.
Your continued use of our platform after policy updates indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, contact us at:
HarborIslandWalk
10 Downing Street, London, SW1A 2AA, United Kingdom
Phone: +44 20 7946 0958
Email: contact@harborislandwalk.bond